Support AI SaaS is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.
Support AI SaaS is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.
Comment utiliser MEJ Support AI?
With Support AI SaaS, you can create a fast and simple ticket system for your clients. They can easily create tickets in seconds and receive instant responses from your agents. Multiple admins from your team can access and manage tickets, ensuring quick and efficient resolution.
Cas d'utilisation de MEJ Support AI
Fonctionnalités principales de MEJ Support AI
Centralized dashboard to manage all customer support tickets
Fast and simple ticket creation for clients
Multiple admins and agents can access and resolve tickets
Organize and control support tickets effortlessly
FAQ de MEJ Support AI
What channels of communication does the MEJ Support AI utilize to engage with customers?
What kind of support are you offering?
Can Support AI categorize the tickets according to the priority?
How does the MEJ Support AI ensure accurate and timely responses to customer queries?
In Support AI, is it possible to configure Webhook Settings?
Is it possible to add additional fields to a ticket?
What is the minimum and maximum time for a response to a submitted ticket?
