SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, and AI-powered apps for better customer support and self-service. It offers search analytics, intelligent search, and enterprise search capabilities to enhance customer support experiences. The platform integrates with various applications and offers connectors for platforms like Salesforce, Zendesk, Dynamics 365, Khoros, SharePoint, and more. With its cognitive search technology, SearchUnify improves information findability, enables proactive decision-making, and provides best-in-class applications for customer support professionals and knowledge workers.
